Ultimaker's Partner in the USA

Warranty Support

Since the summer of 2014, fbrc8 has been proud to be Ultimaker's Official USA Assembly and Support Partner. We assemble Ultimaker 2 printers for the North American Market, and also provide technical support and warranty spares and repairs directly from our facility in Memphis, TN - saving time and expense for our customers, and providing a knowledgable, responsive tech support resource that's working on US Central Time.

If you have a warranty issue, or need assistance, please email support@fbrc8.com, and our team of experts will be standing by to assist you.

Ultimaker Filaments

 

Ultimaker has a comprehensive range of filaments developed specifically to meet the needs of the Ultimaker Original and Ultimaker 2/2+ printers. These include well-established PLA, and CPE filaments, as well as specialist engineering-grade materials like CPE+, PC, Nylon and TPU.

fbrc8 carries an extensive range of Ultimaker materials at an affordable price that includes free shipping on orders over $75.

Spare parts

 

Spare Parts

From the outset, personal and professional users alike have been clamoring for a ready supply of spare parts that they could keep on hand in order to maintain and repair their printers, and minimize downtime. Obtaining spares from Europe wasn't always an easy, quick or cheap proposition with shipping charges and customs delays adding to the challenges. One of the initial reasons that we at fbrc8 approached Ultimaker was in order to be able to help North American users overcome those obstacles - and we're making good on that promise now by offering a comprehensive range of spare parts for both Ultimaker Original and Ultimaker 2 printers directly from our stock in Memphis, with quick turnarounds, and free shipping on orders over $75.

The most commonly requested parts are listed on this site - others are available on request by emailing  support@fbrc8.com.

Ultimaker Original parts are here, while Ultimaker 2 and 2+ parts are here.

Out-of-Warranty Maintenance & Repairs

Ultimaker's original warranty protects your 3D printer for up to 1 year; after that time we're pleased to offer a comprehensive repair and maintenance service that starts at as little as $75 plus tax and shipping to diagnose problems and clean and tune the axes. After the initial assessment, any parts and labor for repairs are quoted and agreed in advance. To arrange a repair, or get an estimate, please email support@fbrc8.com