Here at fbrc8 LLC, we think that 3D Printing, and the associated sales and services should be a fun, rewarding, and mutually beneficial experience for everyone. To that end, we're trying hard to keep the legalese to a minimum, and be clear, transparent, and fair in everything that we do. We want you to be satisfied with your experience, and keep coming back as repeat customers.
In this spirit, the information below is provided to lay out some basic ground rules, so that we all know what to expect:
Use of the fbrc8.com site is subject to the following conditions, and you are implicitly agreeing to these by using our site:
fbrc8 LLC takes your privacy seriously. As such we will not share your order history, payment details, site use, or contact information with any third parties except as necessary to operate our online presence, and fulfill and support your orders (e.g., with our eCommerce site provider, payment processors, email and helpdesk system providers, shipping companies and product vendors for warranty registration or drop-shipping purposes etc). Any such sharing will be subject to the requirement that partner companies do not re-share your data, or use it for other purposes.
In the event that all or part of fbrc8 LLC's business is sold as a going concern, we reserve the right to transfer all associated contact and order history data to the new owners to the extent that it relates to the business being acquired, and again subject to the requirement that it will only be used in conjunction with the existing business relationship, and subject to the same conditions that fbrc8 LLC itself imposed.
fbrc8 LLC or its partners may also be required to disclose information about our customers and their transactions to legal authorities, in compliance with court orders or other statutory requirements.
To the extent necessary to fulfill orders, and maintain the business relationship with you, fbrc8 may share your personal information with various 3rd parties . These include:
We may update this list from time-to-time, as we work with new partners to fulfill our commitments to our customers.
fbrc8 does not retain credit card numbers and related payment information after a transaction is complete. Unless you directly provide such information to us - e.g., when paying in person or over the phone - fbrc8 usually has no access to that information at all; the payment process is handled entirely by third parties, and we only see the final status of the transaction.
In order to process payments and arrange delivery of orders, we obviously require your name and address. We also require a contact phone number which we will share with the carrier, solely for the purposes of addressing any issues with delivery.
We will communicate with you via email and/or postal mail to provide information and follow-up regarding your orders and activities on the site. You will be required to enter an email address when you create an account on or site and/or during the check out process.
We also periodically send out emails, advising customers about new products, services and promotions. This will only be sent to customers who have actively opted-in to receive these, and the content of these emails may be based on your purchase history and site activity on fbrc8.com.
In addition to email outreach, fbrc8 also advertises on web sites and on social media. In doing so, we may target broad geographic or interest-group audiences, as defined by those sites.
However, fbrc8 does not specifically target adverts at individuals on social media or 3rd party websites, based on their history with us.
You may opt-out of receiving marketing emails at any time by:
This will not affect your ability to continue to use fbrc8's website and services. However, you will still need to provide an email address when placing an order with us, and we will use that address in order to communicate with you about that order.
We use persistent ID codes (cookies) to track and analyze use of our site, and provide functionality such as the shopping cart. No personally identifiable information is included directly in the cookie, and we do not share this data outside of fbrc8 LLC other than with our e-commerce and online service partners - and solely to the extent needed to operate our online presence and support our customers. We do not cross-reference this data with any personal tracking data from other sites or sources.
Sales on this site are also made subject to the following conditions, and you are agreeing to these when you make a purchase:
All domestic US shipments are sent via a trackable service such as FedEx Ground, or USPS Priority Mail.
For orders within the Continental US, ground shipping is free on all orders of $100 or more. Orders less than this are subject to a $10 flat rate ground shipping and handling charge.
Customers requiring expedited or international shipping can choose such a service at checkout; an estimated shipping cost will be displayed. In the event that the estimated cost is insufficient to cover actual costs (e.g., due to excess weight or size of a shipment), fbrc8 will contact the customer to reconfirm actual charges prior to shipping. The customer can then either choose to pay the additional amount, or cancel their order at no charge.
We aim to ship same day, Monday-through-Friday, but it is not always possible. Expedited orders placed after 4pm US Central Time are not guaranteed to leave our facility the same day.
Some items are drop-shipped direct from the manufacturer, and as such shipping may take a little longer.
If you have any questions or concerns, please email firstname.lastname@example.org.