Here at fbrc8 LLC, we think that 3D Printing, and the associated sales and services should be a fun, rewarding, and mutually beneficial experience for everyone. To that end, we're trying hard to keep the legalese to a minimum, and be clear, transparent, and fair in everything that we do. We want you to be satisfied with your experience , and keep coming back as repeat customers.
In this spirit, the information below is provided to lay out some basic ground rules, so that we all know what to expect:
fbrc8 LLC takes your privacy seriously. As such we will not share your order history, payment details, site use, or contact information with any third parties except as necessary to operate our online presence, and fulfill and support your orders (e.g., with our eCommerce site provider, payment processors, email and helpdesk system providers, shipping companies and product vendors for warranty registration or drop-shipping purposes etc). Any such sharing will be subject to the requirement that partner companies do not re-share your data, or use it for other purposes.
In the event that all or part of fbrc8 LLC's business is sold as a going concern, we reserve the right to transfer all associated contact and order history data to the new owners to the extent that it relates to the business being acquired, and again subject to the requirement that it will only be used in conjunction with the existing business relationship, and subject to the same conditions that fbrc8 LLC itself imposed.
fbrc8 LLC or its partners may also be required to disclose information about our customers and their transactions to legal authorities, in compliance with court orders or other statutory requirements.
We use persistent ID codes (cookies) to track and analyze use of our site, and provide functionality such as the shopping cart. No personally identifiable information is included directly in the cookie, and we do not share this data outside of fbrc8 LLC other than with our e-commerce and online service partners - and solely to the extent needed to operate our online presence and support our customers. We do not cross-reference this data with any personal tracking data from other sites or sources.
Use of the fbrc8.com site is subject to the following conditions, and you are implicitly agreeing to these by using our site:
Sales on this site are also made subject to the following conditions, and you are agreeing to these when you make a purchase:
All domestic US shipments are sent via a trackable service such as FedEx Ground, or USPS Priority Mail.
For orders within the US, shipping is free on all orders of $75 or more. Orders less than this are subject to a $7.50 flat rate shipping and handling charge.
Customers requiring expedited or international shipping can choose such a service at checkout; an estimated shipping cost will be displayed. In the event that the estimated cost is insufficient to cover actual costs (e.g., due to excess weight or size of a shipment), fbrc8 will contact the customer to reconfirm actual charges prior to shipping. The customer can then either choose to pay the additional amount, or cancel their order at no charge.
We aim to ship same day, Monday-through-Friday, but it is not always possible. Expedited orders placed after 4pm US Central Time are not guaranteed to leave our facility the same day.